Mobile Device Setup
iOS
Step 1: Retire Old Device (unless you are brand new)
Unenroll old device
Step 2: Install Intelligent Hub
WS1 Install/Uninstall Guide for iOS Devices (PDF)
Video | iOS Install WS1
Step 3: Install Global Relay
Global Relay - Mobile Setup (shown on iPhone)
Step 4: Install Okta Verify
Transfer Okta Verify info from existing phone
Or call MM at 800 767 1000 ext 44357 and request a “multifactor reset”
See Technology page for optional app recommendations.
Android
Step 1: Install Intelligent Hub
WS1 Install/Uninstall Guide for Android Devices
Video | Android Install WS1
Step 2: Install Global Relay
Global Relay - Android Installation Guide
Step 3: Install Okta Verify
Transfer Okta Verify info from existing phone
Or call MM at 800 767 1000 ext 44357 and request a “multifactor reset”
See Technology page for optional app recommendations.
Step 4: If Necessary, Retire Old Device
Unenroll old device